FAQs

Contact and Support

How can I contact customer support?

For assistance or inquiries, Please contact us on this number

281-224-7416

What is your response time for customer inquiries?

Our goal is to respond to all customer inquiries within 24 hours. Our dedicated support team is committed to providing timely and helpful assistance. If you have any questions, concerns, or require assistance, please don't hesitate to reach out to our customer support team.

Are there specific business hours for customer support?

Yes, our customer support team is available to assist you during the following business hours: Monday to Friday, from 8:00 AM to 5:00 PM Central Standard Time (CST). If you have inquiries outside of these hours, please feel free to leave us a message or send an email, and we will get back to you during the next available support hours.

Order and Shipping

How can I place an order?

  1. Visit our website.
  2. Browse our products/services and add the items you want to your shopping cart.
  3. Once you've finished shopping, proceed to the checkout page.
  4. Provide the required information, including your shipping address and payment details.
  5. Review your order to ensure accuracy.
  6. Click "Place Order" to complete your purchase.

What payment methods do you accept?

We accept the following payment methods for your convenience:

  1. Major Credit Cards: We welcome payments from major credit cards, making your shopping experience seamless and secure.
  2. Zelle: You can use Zelle for quick and easy transactions directly from your bank account.
  3. PayPal: Enjoy the flexibility and security of PayPal for your online purchases.
  4. Venmo: Make payments effortlessly using Venmo, a popular digital wallet service.

How is shipping calculated?

We offer straightforward shipping calculations for your convenience. Here's how it works:

  • Free Shipping: Enjoy free shipping on all orders over $25.00. This offer ensures that you receive your purchases without any additional shipping costs when you meet the minimum purchase requirement.
  • Orders Below $25.00: For orders below $25.00, a flat-rate shipping fee will apply. The exact fee will be displayed during the checkout process.

Do you ship internationally?

Currently, we do not offer international shipping.